UNIPER - Independent Consultants in Telecommunications & IT

Have specialist knowledge and vast experience of establishing processes with related organisation, procedures and systems within the following areas:

Prepay Services
Billing
Collections
Roaming
Mediation
Customer Management
Revenue Assurance
Outsourcing
Identify and select processes, e.g. invoicing, A/R, debt collections or customer care to outsource to an Application Service Provider (ASP).
Produce requirements specification, SLA, send out RFQ and select ASP.
Establish and run outsourcing project.
Network Extension
Network Upgrade
O&M
Product Management
Service Development
Service Deployment
Procurement/Purchase
Suppliers & Contracts